The Relationships between Conflict Management Styles, Job Satisfaction and Organizational Commitment among Workers in Public and Private Sectors

Universal Journal of Psychology 3(2): 41-50, 2015 http://www.hrpub.org DOI: 10.13189/ujp.2015.030203 Khaled Ahmed Galal Ahmed Department of Psychology, Modern Science University, Dubai and Faculty of Arts El-Minia University, Egypt Abstract Conflict is inevitable in all living organisms, it is a natural phenomenon and social occur among humans wherever and when they are. There is evidence of existence of conflict since the beginning of the creation of what happened between Adam’s Son Cain and Abel, and ended up killing someone. The study aimed to investigate relationships between styles of managing conflicts, job satisfaction and organizational commitment in a sample of private, and public organizations. The study conducted on a sample of (329) persons, 198 (60.2%) public organization who are employees of a university and private sector sample of 131 (39.8%) workers in different industrial factories. Used conflict management styles questionnaire prepared by the researcher, besides job satisfaction and organizational commitment. MANOVA statistics such as the differences between the two groups (private, public), also, differences between two groups correlation coefficients. The results showed significant differences between the two groups on the style of avoidance, there are no significant differences in satisfaction and organizational commitment. The Results of the study also showed a positive relationship between job satisfaction and organizational commitment in a private sector sample only. It also found significant relationships between conflict management styles and both job satisfaction and organizational commitment, in public sample than private sector sample. Finally, there were differences between correlation coefficients between conflict management styles showed job satisfaction, organizational commitment, implications of the study for future research, as well as practical implications.